Rocco Forte Hotels
"Table service all to review at hotel's Berlin rooftop terrace"
The rooftop terrace of the hotel in question located in Berlin is undoubtedly spectacular. Very good quality of the food. Unfortunately, the offer is really small should one simply want to have lunch. In addition, part of the proposed menu was not available.
The staff both on the terrace and at the entrance to the hotel very rude. A real flaw I would say in terms of personal experience. Waiting times after ordering the dishes almost inadequate for a facility of its caliber. In response we were told that the wait times were written on the website and are at least 25 minutes. In addition, the proposed prices quite above average for what was offered. Definitely improvable given its potential and the wonderful terrace.
Date of experience: September 22, 2024
"Nice view but horrible service"
Today we visited the Roof top terrace at Hotel de Rome in Berlin, hoping to enjoy lunch with a nice view. Unfortunatelly, the menu is very very short, half of the things were not even available and the service was horrible. Very slow and arrogant personel.
If you’re coming just for a drink it’s a nice place, but that’s all you should do there!
Date of experience: September 22, 2024
About Rocco Forte Hotels
In much more than a name, Rocco Forte Hotels is the #ForteFamily.
At its head are Sir Rocco, his sister Olga and his three children. Behind it are four generations of Forte hoteliers.
It is in every way a family business; a shared love evident in every Rocco Forte Hotel – each exuding the Forte’s innate Anglo-Italian style, sophistication, and warmth. And each welcoming you as a guest of the family.
Rocco Forte Hotels presently has 16 luxury properties 12 leading destinations. Each hotel exudes the Forte philosophy: open, intuitive service; airy, elegant design that speaks to its location; exceptional offerings in food, drink, spas and experiences; and a signature Anglo-Italian style, sophistication and warmth. Our properties are supported by our central support office located on Jermyn Street in the heart of London. Our team is a family of individuals, with a family of hoteliers that care, at the head of the company. Together we are generous, open and genuine in spirit, with our guests and with one another.
At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. We also like giving our Team Members the very best benefits.
Address
70 Jermyn St
SW1Y 6PF London
United Kingdom
Website
roccofortehotels.com
Telephone
+44 2073212626